Terms of Service

These Terms form the agreement between you and LinkBloom (the operator of this Service, referred to below as “we” or “us”) governing your use of the LinkBloom website, console, AI creative tools, and related services. By creating an account, purchasing a plan, or continuing to use the Service, you accept these Terms together with the Privacy Policy and the Acceptable Use Policy.

You must be at least 18 years old and have the legal capacity to enter into a contract. If you use the Service on behalf of an organization, you confirm that you are authorized to bind that organization.

• You must provide accurate, complete information and keep your login credentials secure.
• Activity under your account is deemed authorized by the account holder unless you have promptly reported unauthorized use.
• Organization owners and admins can manage members, content, subscriptions, and billing; you are responsible for assigning permissions with due care.
• You may not mass-register or control multiple accounts or organizations to circumvent free allowances, limits, moderation, or payment obligations.

LinkBloom performs creative analysis, generation, and iteration based on the product facts, chat context, and assets you provide. AI output is probabilistic and may be inaccurate, incomplete, similar to third-party content, or unsuitable for a particular platform, region, or purpose.

You must review output manually before publishing, running ads, or using it commercially, and you are solely responsible for verifying facts, copyright, trademarks, likeness rights, advertising compliance, and platform rules. LinkBloom is not a substitute for legal, compliance, financial, or other professional advice.

• LinkBloom operates and provides the Service. The prices and benefits of self-serve plans are as displayed on the website, console, and checkout page at the time you subscribe; the actual transaction currency, taxes, party of record, and renewal date are as shown on the checkout page.
• We use third-party payment providers to handle checkout, taxes, billing, payment receipts, and refund execution. Such third parties may, where legally required, act as the merchant of record or payee for specific transactions, but this does not change LinkBloom’s responsibility for operating the product and the Service.
• Subscriptions renew automatically for the billing cycle you selected until you cancel via the LinkBloom billing page or as indicated on the checkout page. Please complete cancellation before your next billing date.
• Plan upgrades take effect once the payment event is verified; the effective timing of prorated charges, downgrades, and cancellations is as shown on the billing page and in your transaction confirmation.
• Self-serve plans currently do not include a default free trial. If we offer a promotional trial in the future, its duration and allowance will be as expressly stated on the promotion page or at checkout.
• We may adjust future prices or plan contents, but we will give notice within the period required by applicable law and will not retroactively increase payments you have already completed.
• Refund requests may be submitted via the support email; eligibility is determined by applicable law, the refund conditions displayed at the time of purchase, and any separate contract signed between the parties.

• Free accounts receive a one-time grant of 100 creative credits at sign-up, which is not replenished monthly.
• Paid plans issue creative credits for each billing cycle covered by a successful payment; monthly credits do not roll over and reset at the next cycle according to your current plan.
• One-time credit purchases are accounted for separately from subscription plans: they do not reset with the subscription cycle and do not by themselves unlock seats, product slots, deep research, or other plan benefits. The credit amount, price, and currency displayed before purchase form the basis of that order.
• Creative credits are non-transferable, cannot be exchanged for cash, and do not constitute a stored-value account or legal tender.
• Generation failures confirmed by the system are automatically refunded in credits according to product rules; user cancellation, content violations, or output that does not match subjective preferences do not in themselves constitute grounds for a refund or credit return.
• If you circumvent allowance limits through multiple accounts, multiple organizations, automation, or other means, we may revoke the irregular credits and restrict the account.
• If a one-time credit order is refunded, reversed, or charged back, we will claw back the credits issued under that order in proportion to the transaction amount involved. If the relevant credits have already been used or are locked by in-progress tasks, any portion that cannot be recovered immediately is recorded as a credit deficit and new paid tasks are paused; when no dispute is in progress, subsequently purchased credits are first applied against the deficit. While a dispute is being processed we may also temporarily suspend new credit purchases. Repeated or partial refunds are calculated on the cumulative amount and will not be clawed back twice through multiple rounds of processing.

You retain your rights in content you lawfully upload, and you grant us a worldwide, non-exclusive license — solely as necessary to provide, protect, and improve the Service — to host, copy, transform, and process that content. You confirm that you have obtained the rights and authorizations needed to upload and have us process that content.

To the extent permitted by applicable law, you may use the output generated for you, but this right of use is not guaranteed to be exclusive, and there is no guarantee that the output qualifies for copyright, trademark, or other intellectual property protection. The LinkBloom product, software, interfaces, branding, and content not provided by users remain the property of their respective rights holders.

You must comply with the Acceptable Use Policy. In particular, you may not use the Service to create content that is illegal, fraudulent, impersonating, infringing, malicious, sexually explicit, exploitative of minors, or designed to bypass safety measures. We may investigate suspected violations using automated and manual means.

We maintain the Service with reasonable care, but we do not guarantee uninterrupted operation or that every feature will remain available permanently. We may suspend, limit, or change features for security, compliance, maintenance, or product improvement, and will give advance notice of material changes where reasonably practicable.

You may stop using the Service or close your account at any time. We may suspend or terminate your access if you materially breach these Terms, create a security risk, fail to pay amounts due, or expose us to legal liability. After termination, provisions on payment, intellectual property, disclaimers, limitation of liability, and dispute resolution that by law or by their nature should survive will remain in effect.

To the maximum extent permitted by applicable law, the Service is provided “as is” and “as available.” We make no implied warranties as to the accuracy, uniqueness, merchantability, fitness for a particular purpose, or non-infringement of AI output.

To the extent permitted by law, LinkBloom is not liable for indirect, incidental, special, punitive, or consequential damages; our total liability in connection with the Service is capped at the fees you actually paid for the LinkBloom Service in the 12 months before the claim arose, regardless of whether those fees were collected by us or by a third-party payment provider. Liability that cannot be excluded or limited under applicable law is not limited by this section.

These Terms are governed by the applicable law of the place where the Service operator is located, without prejudice to any mandatory consumer rights you enjoy under applicable law. If a dispute arises, the parties should first attempt to resolve it through good-faith negotiation; failing that, it may be brought before a court or body of competent jurisdiction.

We may update these Terms and will notify you of material changes via the website, the console, or other reasonable means. Continued use of the Service constitutes acceptance of the updated Terms.

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